What You Can Exchange or Return
How to Return
Only items that are defective and unworn may be returned in fourteen days for a full refund. All product is thoroughly hand inspected before being shipped to the customer. Any merchandise that is defective and returned with signs of wear will be exchanged for like item.
Returns will only be accepted with a completed return form and a detailed description of the defect of the product. Your order number must be on any returns or exchanges.
You are responsible for return postage. We urge you to use priority mail or a carrier that generates tracking numbers, as we will not be responsible for lost packages.
Please allow 2-3 weeks for receipt and processing of your return.
Our Customer Service line is 323-848-8824
How to Exchange
If you would like to exchange merchandise purchased from mycontraband.com for a different size please follow these instructions.
1840 Laurel Canyon Blvd
Los Angeles, Ca 90046
323 848 8824 You are responsible for return postage. We urge you to use priority mail or a carrier that generates tracking numbers, as we will not be responsible for lost packages.
Warranty Procedure and Policy
We suggest you contact our customer service line to determine whether the item is indeed defective before shipping. See Return Policy above for more details.
We have an in-house warranty policy. All products are hand inspected before shipping to you. We stand by our product and will replace it if damaged upon arrival. Normal wear and tear is not warranted.
Warranty does not include any use of the product that does not fall into the designed use of the product as intended by Contraband.
Our Customer Service line is 323-848-8824
How to Return
Only items that are defective and unworn may be returned in fourteen days for a full refund. All product is thoroughly hand inspected before being shipped to the customer. Any merchandise that is defective and returned with signs of wear will be exchanged for like item.
Returns will only be accepted with a completed return form and a detailed description of the defect of the product. Your order number must be on any returns or exchanges.
You are responsible for return postage. We urge you to use priority mail or a carrier that generates tracking numbers, as we will not be responsible for lost packages.
Please allow 2-3 weeks for receipt and processing of your return.
Our Customer Service line is 323-848-8824
How to Exchange
If you would like to exchange merchandise purchased from mycontraband.com for a different size please follow these instructions.
- Place the items you wish to return in a box
- You must include a copy of the invoice
- Please provide a brief reason for your dissatisfaction
- Send to the following address:
1840 Laurel Canyon Blvd
Los Angeles, Ca 90046
323 848 8824 You are responsible for return postage. We urge you to use priority mail or a carrier that generates tracking numbers, as we will not be responsible for lost packages.
Warranty Procedure and Policy
We suggest you contact our customer service line to determine whether the item is indeed defective before shipping. See Return Policy above for more details.
We have an in-house warranty policy. All products are hand inspected before shipping to you. We stand by our product and will replace it if damaged upon arrival. Normal wear and tear is not warranted.
Warranty does not include any use of the product that does not fall into the designed use of the product as intended by Contraband.
Our Customer Service line is 323-848-8824